SPD911 Episode 208: Training & Accountability

SPD911 Season 2, Episode 8: Training & Accountability – When Systems Fail Your Team Sterile processing departments don't just break down from audits or missing instruments—most of the damage happens from the inside. In this episode of SPD911, Dr. Jake, Sharon Green Golden, and Karen Cherry Brown take on the real internal battles: new hires thrown in without training, vendor tray chaos, shift-to-shift blame cycles, and rushed environments where patient safety takes a back seat. In This Episode: How to help new hires succeed when they're thrown in without proper onboarding—because sink-or-swim isn't a training strategy Why vendor tray training matters—and how to stop SPD from taking the blame for incomplete documentation and last-minute deliveries How to reduce tray errors across shifts—without creating endless blame cycles that destroy morale Why tracking errors isn't about punishment—it's about building fair, data-driven accountability that protects both staff and patients How to build a culture of safety in a rushed environment—when "move faster" is drowning out "do it right" Join the SPD911 Executive Edge Community for live trainings and full replays: https://spd911.com Listen to SPD911 on Apple Podcasts: https://sipshealthcare.com/podcast Explore resources from the SIPS Next Step Leadership program and connect with SPD educators at Scrub Ball conference. From the basement to the boardroom. Why not you? We believe in you, we support you, and we'll see you back here next week for Episode 9: Burnout & Retention—Keeping Good Techs from Walking Away. #SPD911 #SterileProcessing #SPDTraining #PatientSafety #HealthcareLeadership #CentralSterile