SPD911 Episode 209 Communication That Works

In sterile processing, communication isn’t just about talking — it’s about being heard, understood, and respected. In this episode of SPD911, Dr. Jake, Sharon Green-Golden, and Karen Cherry-Brown take on one of the toughest challenges in healthcare: breaking down the communication barriers between SPD and the OR. From daily misfires to department-wide misunderstandings, they dive into what really causes tension — and how to fix it with strategy, not emotion. In This Episode: How to build real collaboration with OR nurses — without constant conflict How to escalate repeated OR mistakes without burning bridges How to present SPD concerns in hospital-wide meetings so leadership listens How to shift OR’s perception of SPD from “support” to essential How to stay professional and connected even when OR treats SPD like “the basement crew” You’ll walk away with proven strategies to speak with influence, build credibility, and turn communication into a leadership tool that transforms your department. Closing Message: SPD pros — this one’s for the ones who feel ignored, dismissed, or undervalued. Communication isn’t about being louder. It’s about being clearer, more strategic, and more consistent. You have the power to reshape how SPD is seen — from the basement to the boardroom. 👉 Join the SPD911 Community at SPD911.com for free resources, leadership coaching, and communication scripts you can use right away. 🎯 Next Episode Preview: Don’t miss Episode 10: Metrics That Matter: Proving SPD’s Value with Data. We’ll show you how to measure what truly matters — and how to present it so leadership pays attention. 💡 Remember: SPD911 is the emergency response team for sterile processing. From the basement to the boardroom — we’ve got your back. #SPD911 #SterileProcessing #ORCollaboration #SPDLeadership #HospitalCulture #SIPSHealthcare